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Thank you for contacting Net Live’s Support Department. We have automated your support experience. To have your request completed select from our list below.

Choose From

Buying Questions / Upgrade

Change Payment Date / Pay Now

Activate SIM / Port In Number

Been Approved?

Billing Questions?

Internet / Cellular Service Down?

Order Subscription History
Go to “MyNetlive” and look at your Orders and Subscriptions sections for details.

Update Payment Method
To update your credit or debit card on file

Shipping Questions?
Sim cards are shipped in the first 24 hours. You should receive it within 7 days.

Change Phone Number
Request your service to be moved.

Moving?
Request Your Service To be Moved.

Frequently Asked Questions
Check out answers to our most common asked questions.

All Other Requests
If you can not find your request above please use this line

Please Note: Automated services listed above are not performed by calling our support line. You will be directed back to use the automated links above. Due to privacy legislation, cancellations can only be done with the cancel link.

Thank you for contacting Net Live Support.

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