Shipping & Delivery

So you’ve done your shopping; just how long will it be till you can rock that swanky new IP phone? Please note that every order at Netlive  is custom produced just for you, and will take 1-3 business days to fill your order prior to shipping.

Here are a few things to consider while you wait for your order:

  • We ship in business days. Monday – Friday, excluding national holidays.
  • Shipping starts from the date you received the “Your Order Has Shipped!” email.
  • The estimate above does not include order preparation time – we need 1-3 business days to make sure your custom order is everything you hoped it would be.

Netlive is a global company – we work with production and shipping partners all over the world to get your things to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, actual time frames may vary from region to region.

1 How much is shipping? Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

2 Can I track my order? Net Live relies on a global network of shipping partners (UPS, FedEx, DHL and Canada Post) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

3 Where does my order ship from? We rely on a global network of shipping partners (UPS, FedEx, DHL and Canada Post) as well as local postal services to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

 
 

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